Net-Diagnotor Privacy Policy

Effective: 2026-06-04 · Policy Version: v9

App-specific Privacy Policy is self-hosted by our Server: https://api-net-diagnotor.zinben.net/legal/privacy-policy.en.html. The legal entity name and the company-wide master Privacy Policy URL are rendered in the "Company-Level Legal Documents" section at the bottom of this page (single source of truth, injected from AppConfig.Legal.companyPrivacyPolicyUrl by LegalDocRenderer). Relationship: this app-specific policy is the specific application of the company-wide master policy to Net-Diagnotor. Where they do not conflict, this policy applies first; for matters not covered here, the company-wide policy applies.

Material updates trigger a "new version" prompt in Settings → Privacy and re-show the first-launch consent screen.

Contact: contact@zinben.com

1. Who We Are

Net-Diagnotor (the "App", "we") is a network-diagnostic and Discovery mobile application developed and operated by the Zinben team. Our data-protection contact is contact@zinben.com.

2. Data We Collect — Why and How Long

Category	Examples	Source	Purpose	GDPR Lawful Basis	Retention
Device IDs	IDFA / Android Ad ID (after consent), App Instance ID, Crashlytics Installation UUID (Android only)	OS / SDK	Ad serving, analytics, crash attribution	Consent (Art.6(1)(a)) / Legitimate interest (Art.6(1)(f))	While consent is granted, max 60 days
Device info	Model, OS version, screen, language, carrier, network type	OS	Diagnostics, product improvement, ad serving	Legitimate interest	90 days
Ad anti-fraud & attribution signals	OAID / Android ID (where available to the OS / SDK), installed-app list (subject to OS restrictions), accelerometer / gyroscope / gravity / magnetometer sensor data	Ad SDKs (such as Tencent GDT, Android ad builds only)	Ad serving, anti-fraud, ad measurement, attribution	Consent (Art.6(1)(a)) / Legitimate interest (Art.6(1)(f))	While consent is granted, max 60 days
Coarse location	Country / region resolved server-side via GeoLite2, local IP-lookup logic, and fallback third-party services (Baidu IP / ip-api.com; only the public IP is transmitted)	Server / 3rd-party IP lookup services	Discovery map regionalization, regional ads	Legitimate interest	Not stored as raw IP — only de-identified IP prefix (IPv4 last octet zeroed; IPv6 truncated to /48) is persisted in probe records
Discovery probe records	Timestamp, carrier, network type, signal strength, connectivity result, de-identified IP prefix	App	Network reachability heatmap, carrier-quality stats, community sharing	Legitimate interest / Consent	Server-persisted ≤ 90 days (matches scheduler), exposed only as aggregates
Usage & ad events	Screen views, button taps, ad impressions / clicks	App	Funnel analysis, ad measurement	Consent / Legitimate interest	90 days (analytics) / 60 days (ads)
Crash & performance	Stack traces, custom logs, request latency, frame rate	SDK	Stability and performance optimization	Legitimate interest	90 days
Purchase data	Transaction ID / Original Transaction ID / Purchase Token / Subscription ID / OpenDev order ID	StoreKit / Google Play / Huawei IAP / OpenDev Web Payment (official / Desktop builds)	Subscription validation, tip fulfillment, refund handling, tax compliance	Contract (Art.6(1)(b)) / Legal obligation (Art.6(1)(c))	5 years (tax retention)
OpenDev account ID	`accountId`, sign-in method metadata (OAuth / phone / email; no passwords)	OpenDev Accounts (via Server BFF)	Cross-device entitlement sync, account binding	Contract	While account is active; deleted on unbind per DSR
Rewarded Basic membership	`deviceId` / `accountId` (when signed in), rewarded-ad claim records	Server + ad SDKs (portal Web / some app channels)	Short-term Basic days after rewarded video	Consent / Contract	Matches reward validity; audit logs ≤ 90 days
Discovery short-video interactions	`deviceId` (required); `accountId` when signed in (OpenDev, Bearer-verified, not forgeable via URL)	App Discovery H5 WebView	Like / favorite / follow PGC authors; anonymous view stats	Legitimate interest / Contract	Raw events ≤ 90 days; when signed in, interaction view may sync across bound devices; unbind / sign-out reverts to device-only view without deleting history
Portal speed test (M-Lab)	Speed-test session metrics (including client public IP address, up/down/latency; no account)	Submitted to Measurement Lab (M-Lab) NDT7 after explicit user consent	M-Lab public network-measurement dataset (IP and related fields may be publicly retained long-term)	Consent	Retained by M-Lab under its policy (see measurementlab.net/privacy); we do not build separate user profiles
Portal monitor check	Checks run in the browser; check results are not uploaded (except when you manually copy JSON)	Portal Web / in-app WebView (NetSafe H5)	Network environment self-check (DNS, proxy, clock drift, etc.)	Legitimate interest / user-initiated	Not stored; same-origin probe APIs are real-time only
User-submitted content	Text and device model in feedback / Discovery / forum	User	Customer support, community ops	Consent / Contract	Until user deletion, lawful deletion request, or service sunset

We do not collect: precise GPS, contacts, photo library (unless the user explicitly attaches to a feedback ticket), biometrics, or health data.

Note on Discovery probe records: to power Wi-Fi / cellular signal heatmaps and community sharing, probe records are persisted server-side (the probe_records table). The server never stores the full IP — only a de-identified prefix (IPv4 last octet zeroed; IPv6 truncated to /48) is kept, used solely for carrier- and region-level aggregates. All public endpoints return aggregated results, never per-device data.

We share certain data with the SDK / service providers below. The complete list (versions, fields, provider privacy links) is maintained at: https://api-net-diagnotor.zinben.net/legal/sdk-list.html

Categories:

Advertising & monetization: Google AdMob (with UMP consent; configured with maxAdContentRating=G + tagForChildDirectedTreatment=NO, consistent with our current Google Play / App Store age ratings), Tencent GDT (China channels only; may collect OAID / Android ID, device information, installed-app list, and accelerometer / gyroscope / gravity / magnetometer sensor data for ad serving, anti-fraud and measurement), Huawei Ads Kit (Publisher Service, HarmonyOS NEXT Ark client only); portal Web (netdiagnotor.zinben.com) shows web ads by region: Tencent GDT H5 (CN mobile Web), Baidu Union (CN desktop Web), Google AdSense (overseas Web; separate from in-app AdMob IDs; CN mobile Web rewarded video may grant short-term Basic membership; see third-party SDK disclosure)
Analytics & crash: Firebase Analytics / Performance; Crashlytics (Android & KMP only, not integrated on iOS)
Payments: Apple StoreKit / Google Play Billing / Huawei IAP (Android Huawei flavor) / HarmonyOS IAPKit (HarmonyOS NEXT AppGallery build) / OpenDev Web Payment (official APK, Desktop, and some channels via browser checkout; WeChat / Stripe etc. processed by OpenDev and payment providers — we do not store card numbers)
Accounts: OpenDev Accounts (optional sign-in via Server-hosted H5 + BFF for cross-device entitlements)
Maps & geolocation: AMap / Mapbox / MaxMind GeoLite2 / Baidu IP / ip-api.com (public IP-lookup service, only the raw IP is sent)
Portal speed test: after explicit consent on the portal speed-test page, metrics (including IP address) are sent via M-Lab NDT7 to Measurement Lab's public dataset, which may be publicly retained long-term for research — see https://www.measurementlab.net/privacy/
Portal monitor check: when you run Monitor check on the portal or in an in-app WebView, checks run in the browser and we do not upload or store check results. Some modules may connect directly from your browser to DoH / public IP lookup services (similar to the portal DNS tool). Same-origin /api/v1/tools/netsafe/ probe endpoints (echo / time / cert) return real-time responses only and are not persisted.

We do not:

Sell your personal information (CCPA Do Not Sell My Personal Information);
Use ads / analytics data for legal, credit, hiring, or other automated decision-making;
Transmit location, device IDs, installed-app lists, or sensor data to advertising / analytics SDKs before you complete the basic privacy-policy choice.

4. Your Choices and Rights

4.1 Consent Management

First launch: a consent screen offers two choices:
- "Agree and Continue" — we deliver personalized ads based on your interests and collect Analytics / Crashlytics data to improve the product;
- "Decline (show non-personalized ads only)" — we still show non-personalized ads (not based on your interests or behavior) but will not upload Analytics / Crashlytics data. To remove ads entirely, upgrade to Pro.
Any time: in Settings → Privacy you can:
- Toggle Personalized Ads off (still shows ads, no longer interest-based);
- Toggle Usage & Crash Data off;
- Revoke Consent (immediately stops all SDK data collection and re-shows first-launch consent);
- Reopen the Privacy Options form (Google UMP) on overseas channels.
After choosing "Decline", you may upgrade to the full experience (personalized ads / Analytics) at any time by toggling the relevant switch in Settings → Privacy; we will re-confirm your consent before applying the change.
iOS system tracking toggle: Settings → Privacy & Security → Tracking → Net-Diagnotor.

4.2 GDPR / CCPA / China PIPL Data Subject Rights

You have the right to access, correct, delete, port, restrict, or object — and, under CCPA, to opt out of "sale".

Withdraw consent any time in the App via Settings → Privacy;
Self-serve device-bound historical data deletion: tap Settings → Privacy → Delete My Data and confirm twice; the server will then physically delete, by DeviceId, all records in probe records (probe_records), follow lists (probe_followees), feedback (help_feedback), Discovery short-video interaction events on this device (discovery_short_video_events, matched by one-way deviceId hash), and this device's short-video account alias (discovery_short_video_device_account_links).
- Scope: only the categories above for this device; does not delete the same account's events on other bound devices;
- Rate limit: at most once per hour per device (anti-mistap + anti-abuse);
- Out of scope: subscription / tax-related data (kept for the 5-year statutory tax retention; cancel via App Store / Google Play / Huawei account); server access logs (90-day rolling purge, IP / DeviceId already minimized);
- Backups: the primary database is purged immediately; offline backups (DB snapshots / archives) roll over within at most 30 days. After any backup-restore drill, the latest DSR deletion list is re-applied so that already-deleted DeviceId data never reappears.
Access / export / correction / cross-device deletion or other rights requests by emailing contact@zinben.com with subject [Privacy] DSR Request and your device model + approximate first install date.

We respond within 30 days to email requests. Self-serve deletion is effective immediately. Step-by-step guide: https://api-net-diagnotor.zinben.net/legal/revoke-consent.html

4.3 Children

Our content ratings on the App Store, Google Play, Huawei AppGallery, and other stores are 4+ / all ages (as shown on each store listing). That reflects content suitability for a general audience. We do not market the App as directed at children. We configure AdMob with tagForChildDirectedTreatment=NO and maxAdContentRating=G, consistent with this approach.

Age requirements for personal-information processing:

We do not knowingly collect personal information from children under 14 in mainland China.
Users under 13 (US COPPA) or 16 (EEA/UK and some other regions, as applicable local law requires) should use the App only with guardian consent and supervision.
If you are a guardian and believe we have inadvertently collected a child's information, contact contact@zinben.com to request deletion.

5. Security

All network traffic uses HTTPS / TLS 1.2+.
No plain-text sensitive data persisted on device.
Server retains only required diagnostic / analytics data and purges per the retention schedule in §2; all IPs are de-identified before persistence.
Internal access follows least-privilege; all access is audited.

6. International Transfers

AdMob / Firebase / Crashlytics data is processed by Google in its global data centers (including the EU and the US) under EU Standard Contractual Clauses and the EU-US Data Privacy Framework.
GDT / Huawei IAP / Huawei Ads Kit / HarmonyOS IAPKit data is processed by Tencent / Huawei within China.
Net-Diagnotor's own API and business database run on Tencent Cloud in Hong Kong, China. If you access the product from mainland China, relevant server-side data may be transferred cross-border to Hong Kong for processing and storage.
If you are a mainland China user, in addition to this notice we assess the necessity of cross-border transfer under applicable law and, where required, follow procedural obligations such as personal-information protection impact assessments and standard contracts (as required by regulators and our compliance program).
The public portal (netdiagnotor.zinben.com) is static hosting only. Anonymous conversion analytics on the portal (e.g. download button clicks, app-download gate impressions) contain no account, email, or precise IP; events are sent to the Hong Kong API above, retained for about 90 days as raw events, then rolled into anonymous daily aggregates for product improvement.
Discovery short videos (PGC clips in the in-app Discovery H5 WebView) use anonymous view analytics (play start / complete / like via a one-way deviceId hash, no account, email, or precise IP), stored on the same Hong Kong API for about 90 days with anonymous daily aggregates for content operations and product improvement. When signed in with OpenDev, likes / favorites / follows may also be linked to a one-way accountId hash and sync across devices bound via device bind; unbind or sign-out reverts to a device-only view without deleting historical events until retention expires or you exercise deletion rights.
Data of overseas users may also transit third-party SDK infrastructure cross-border.

7. Subscription & Purchase Data

7.1 Store IAP

When you subscribe via App Store / Google Play / Huawei AppGallery (Android Huawei APK or HarmonyOS NEXT Ark build), we collect the following data to manage subscription state:

Data	Source	Purpose	Storage
Apple `originalTransactionId` / Google `purchaseToken` / Huawei `purchaseToken`	StoreKit 2 / Play Billing / Huawei IAP / HarmonyOS IAPKit	Subscription identification, prevent duplicate provisioning	Device-local (App Group / Keychain / EncryptedSharedPreferences) + server-side order ledger
Subscription product ID	Same as above	Identify which product you bought	Same as above
Expiration date	Same as above	Determine entitlement status	Same as above
`revocationDate` (refund time)	Same as above	Detect refunds and revoke entitlement promptly	Same as above

We do not collect: credit card info (handled by the payment platforms), Apple ID / Google Account / Huawei Account, family member information.

Third-party processors:

Apple: handles iOS subscription lifecycle. Privacy policy: https://www.apple.com/privacy/.
Google: handles Android subscription lifecycle. Privacy policy: https://policies.google.com/privacy.
Huawei: handles Android Huawei-channel and HarmonyOS NEXT Ark subscription lifecycle. Privacy policy: https://consumer.huawei.com/en/legal/privacy-policy/.

7.2 OpenDev Web Payment (official / Desktop)

For Basic / Pro subscriptions or one-time tips via the Server-hosted checkout H5 (OpenDev Web Payment) on official APK, Desktop, and some other channels, we record OpenDev order IDs, productId, deviceId / OpenDev accountId, and payment status for fulfillment and tax compliance — not full payment credentials. Renewal/cancellation follows OpenDev checkout and the relevant payment provider; contact contact@zinben.com for order lookup.

7.3 Rewarded Basic (rewarded membership)

Some surfaces (including CN mobile portal Web) let you earn short-term Basic days by watching rewarded video ads (daily cap and stack cap as shown in-app / on the portal). Watching rewarded ads does not charge you; earned Basic days are not a paid subscription or auto-renewing plan — no automatic billing when they expire.

Detailed consumer-side subscription rules (auto-renewal, cancellation, refund, cross-device restore, family sharing, free trial) are in Net-Diagnotor Subscription Terms.

8. Updates

For material changes we will:

Show a "new version" notice in Settings → Privacy;
Increment the backend LEGAL_POLICY_VERSION so the App re-shows the first-launch consent on next launch.

Prior versions are available on request to contact@zinben.com.

9. Relationship with the Company-Wide Master Privacy Policy

Net-Diagnotor is operated by Zinben. This app-specific policy is the specific application of the company-wide master Privacy Policy to Net-Diagnotor. Where they do not conflict, this policy applies first; for matters not covered here, the company-wide policy applies. Company-wide rules (global office addresses, DPO contact, cross-product data-sharing framework, etc.) are governed by the master policy.

The legal entity name, master Privacy Policy URL, and contact email are rendered in the "Company-Level Legal Documents" section below. The backend can adjust them via the LEGAL_COMPANY_NAME / LEGAL_COMPANY_PRIVACY_POLICY_URL environment variables without editing this Markdown file.

Zinben Net-Diagnotor Team · Last updated: 2026-05-31

Company-Level Legal Documents

This document is the App-specific legal notice for Net-Diagnotor and is governed by the same legal entity (Zinben Technologies Co., Ltd. · 臻本（广州）信息科技有限公司) as the company-level master documents below. Where this document conflicts with the company-level master documents, the App-specific terms here apply for Net-Diagnotor users; in other contexts (corporate website, other products), the company-level master applies.

Company privacy policy: https://zinben.com/official/html/privacy-policy.html
Company terms of service: https://zinben.com/official/html/terms-of-service.html
Privacy / data-protection contact: contact@zinben.com